To everyone who purchased the RYO NISHIKIDO Fan Club Tour 2023 "Untitled" LIVE goods "T-shirt D" at the store,
Thank you as always for supporting Ryo Nishikido.
For those who purchased the RYO NISHIKIDO Fan Club Tour 2023 "Untitled" LIVE goods "T-shirt D," which was released on the 12th (Sunday) at RYONISHIKIDO OFFICIAL STORE, we have some information for you.
The size options for "T-shirt D" were M and L sizes. However, due to an oversight on our part, there was no button to select either M or L sizes when it was initially released. This has caused confusion as to which size was purchased, and we sincerely apologize for any inconvenience this may have caused.
For customers falling under the following conditions, we will inquire about the size. Please contact us through the inquiry form.
Those who purchased by approximately 13:10 on the 12th (Sunday) when sales started.
※ Please check your email as you should have received a confirmation email at the time of purchase.
Those who purchased "T-shirt D" during the specified period and were unable to choose between "M size" and "L size" due to the lack of a selection button.
※ Those who have already contacted the fan club site or store inquiries do not need to contact us again.
Please contact us via the form below by November 26, 2023 (Sunday) at 23:59.
※ If you do not contact us during the specified period, there is a possibility that the shipment may not arrive on the currently scheduled arrival date. Please be aware of this in advance.
※ Please be sure to specify your name, order number, and desired size for T-shirt D.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding and cooperation in addressing this matter.